SHIPPING & REFUND POLICY

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Welcome to Easywave Wellness Solutions. We aim to provide a smooth and satisfying shopping experience. Please read our shipping and refund policies carefully.

1. Shipping Policy

Orders are delivered within 2–5 business days after confirmation.
Delivery timelines may vary depending on your location and courier services.
Once your order is shipped, you will receive tracking details via email or message.
Easywave Wellness Solutions are not responsible for delays caused by third-party courier services or unforeseen circumstances.

2. Delivery

Please ensure that your shipping address and contact details are accurate.
In case of failed delivery due to incorrect details, Easywave Wellness Solutions will not be held responsible.

3. Return & Refund Policy

Due to the nature of personal care products, Easywave Wellness Solutions accept returns only under the following conditions:

The product is damaged, defective, or incorrect at the time of delivery.
You must notify us within 7 days of receiving the product with proper proof (photos/videos).
Replacement or exchange will be delivered with in 5 to 10 business days

4. Refund Process

Once your request is reviewed and approved, the refund will be processed to your original payment method.
Refunds may take up to 7–10 business days to reflect, depending on your payment provider.

5. Flexible Refund Window

In certain cases, Easywave Wellness Solutions may consider refund or replacement requests within up to 30 days of delivery, at our discretion, depending on the situation and product condition.